Privacy Policy

BML Handcraft - Privacy Policy

At BML Handcraft ("we," "us," or "our site"), we deeply care about the privacy of our customers and visitors. This Privacy Policy explains how your personal data is collected, used, stored, and protected during your use of our leather bag, wallet, and accessory sales services ("Service") offered via https://www.bmlhandcraft.com.

By using our Services, you agree to the practices described in this policy.

1. What Information Do We Collect?

When you shop on or visit our site, we may collect the following types of information:

Identity and Contact Information: Your name, surname, email address, phone number, and billing/shipping address.
Payment Information: Payment data such as credit card number, expiration date, and security code. (Note: This data is processed directly by our payment gateway providers [e.g., Iyzico, Stripe, etc.]; full credit card numbers are never stored on our servers.)
Transaction Information: Products you purchased (bag model, leather type, etc.), order amount, and your shopping history.
Technical and Device Information: Your IP address, browser type, operating system, and the time spent browsing our site (collected through Cookies).

2. How Do We Collect Your Information?

We collect your personal data through the following methods:

When you place an order through our site,
When you subscribe to our newsletter or email list,
When you contact our customer service (via email or contact forms),
Through cookies and similar tracking technologies used when you visit our site.

3. How Do We Use Your Information?

We use the collected data for the following purposes:

To process, bill, and deliver the leather products you purchased.
To send you notifications regarding your order status.
To provide customer support and manage return/exchange processes.
To fulfill our legal obligations (tax regulations, etc.).
To inform you about new collections, discounts, and campaigns, provided we have your consent.
To ensure site security and prevent fraud.

4. Wix.com and Data Storage

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

5. Sharing of Information

We never sell your personal data to third parties. However, we may share your data with the following parties to provide our services:

Service Providers: Cargo and shipping companies (to deliver your order), payment processors (to receive payments), and email service providers.
Legal Obligations: Your data may be shared when required by law or upon the request of official authorities.

6. Cookies

Our site uses cookies to remember your shopping cart, keep you logged in, and analyze site traffic. You can reject cookies at any time through your browser settings; however, doing so may cause some features of the site (such as the cart function) to not work properly.

7. Your Rights Under KVKK / GDPR

In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”) and relevant international privacy standards, you have the right to learn whether your personal data is being processed, request information regarding it if it has been processed, and request the correction or deletion of your data.

8. Contact Us

If you have any questions about this Privacy Policy or requests regarding your data, you can contact us at:

Company/Brand Name: bmlhandcraft
Email: bmlhandcraft@gmail.com
Address: Kızılay, Şht. Adem Yavuz Sk. No:11/2, 06420 Çankaya/Ankara, Türkiye